Terms & Conditions
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Collection of your personal information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before entering a contest, ordering e-mail newsletters, joining a limited-access premium site or signing up for an event or training. Personal information collected by ph.loccitane.com often is limited to e-mail address, address, name, age, gender, but may include other information when needed to provide a service you requested. ph.loccitane.com also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of ph.loccitane.com. ph.loccitane.com also collects information about which pages our customers visit within ph.loccitane.com. This site visitation data is identified only by a unique ID number.
Control of your Personal Information
When you register, or otherwise give us personal information, ph.loccitane.com will not share that information with third parties, other than for the limited exceptions if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on L'OCCITANE Philippines Pte Ltd or the site; (b) protect and defend the rights or property of L'OCCITANE Philippines Pte Ltd. Registering also allows you to tell us how or whether you want ph.loccitane.com to communicate with you.
All rights reserved. Any text, images, graphics, sound files, animation files, video files, and their arrangement on this site are subject to copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites. This site may also contain images that are allowed for use by L’OCCITANE but are subject to third party copyrights.
L’OCCITANE is in no way responsible for any off-website pages or any other websites linked to or from the site. L’OCCITANE disclaims all responsibility for the accuracy of any of the information provided on such linked sites and any goods or services provided or purchased from such sites.
We do not endorse or control the User Content transmitted or posted on the site. Thus, we do not guarantee the accuracy, integrity or quality of User Content. Under no circumstances will we be liable in any way for any User Content, including, without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, e-mailed or otherwise made available via the site.
L’OCCITANE does not and has never tested its products, its active ingredients or its raw materials on animals at any point in the product development or manufacturing process. This principle applies similarly to our raw material suppliers.
L’OCCITANE is fundamentally committed to the abolition of animal testing of beauty products worldwide. In China, where our products are retailed, the local Chinese authorities request testing on some cosmetic products sold on the Chinese market, as they view it as the best way to safeguard their consumers’ safety. Our company does not conduct those tests; they are done by Chinese laboratories, approved by local authorities on a limited animal panel.
To move forward we decided to develop our relationship with the Chinese authorities to pledge the case for the end of animal testing for beauty products, through open dialogue. Since 2010 we have therefore engaged in a dialogue with the relevant authorities, as well as animal rights NGOs. Our goal has been to highlight alternatives techniques used in Europe where animal testing has been banned since 2004. This constructive dialogue has led to a series of advances in Chinese regulation including a decision to end this type of tests as of June 2014, on so-called ordinary cosmetics that are manufactured and packaged locally (shampoo, perfume etc.), as well as on imported hygiene products (soap, toothpaste etc.).This is a first step. L'OCCITANE will continue to work proactively for these alternatives to be implemented as soon as possible for all of our products.
We remain of the firm opinion that it is by working from inside China that we will be best placed to further influence Chinese regulation and put an end to animal testing. L'OCCITANE will continue to work proactively with the Chinese experts committee from National Institute for the Control of Pharmaceutical and Biological Products, for these alternatives tests to be implemented as soon as possible for all of our products.
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