Chat and Shop with L'Occitane!

Whether you’re looking to find the perfect L’Occitane product for you or seeking a quick and easy way to stock up on your skincare essentials, our Beauty Consultants are here to serve your quaran-skin needs! Shop and discover our most-loved L’Occitane ranges from the comforts of your home. Chat with our Beauty Consultants on a one-on-one virtual shopping session via Viber! Simply choose a L’Occitane store below and select your preferred schedule. Fill in the form with your information so our Beauty Consultants can contact and assist you on your scheduled shopping session.

Choose your store

Rustan's Makati

Chat and shop with our L’Occitane Beauty Consultants in Rustan’s Makati! Michelle and Lerma will be assisting you in your one-on-one virtual shopping session.

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Rustan's Shangri-La

Chat and shop with our L’Occitane Beauty Consultants in Rustan’s Shangri-La! Annaliza and CJ will be assisting you in your one-on-one virtual shopping session.

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Rustan's Alabang

Chat and shop with our L’Occitane Beauty Consultants in Rustan’s Alabang! Michael will be assisting you in your one-on-one virtual shopping session.

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Rustan’s Gateway

Chat and shop with our L’Occitane Beauty Consultants in Rustan’s Gateway! Jaz will be assisting you in your one-on-one virtual shopping session.

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Rustan’s Cebu

Chat and shop with our L’Occitane Beauty Consultants in Rustan’s Cebu! Gerlie, Nelly, and Rose will be assisting you in your one-on-one virtual shopping session.

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Available to other stores soon!

We Value Your Health and Safety

Here at L’Occitane, the safety and well-being of our valued customers and employees are our topmost priority. Health and sanitary measures are currently in place across our boutiques. These are followed by our management religiously to ensure the safety of our customers and Beauty Consultants inside and outside the stores.
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Frequently Asked Questions

1. What can I expect from L’Occitane’s Chat and Shop?
Through L’Occitane’s Chat and Shop, you can get personalized product recommendations from our in-store Beauty Consultants. You can also select the products you’d like to purchase and our Beauty Consultants will prepare and gift wrap your L’Occitane goodies for you!

2. What application do I need for this shopping service?
Simply have your  Viber app ready on your mobile, tablet, or laptop and wait for our Beauty Consultants to reach you!

3. Do I need to bring anything for my shopping session?
Just yourself! We’d also definitely appreciate it if you happen to have your current skincare products close by, so our Beauty Consultants would have a quick reference of your most-loved L’Occitane ranges.

4. How can I purchase L’Occitane products?
Our Beauty Consultants will be processing your orders for you during your virtual shopping session. Payment details will also be discussed after you shop.

5. Can I request for my orders to be delivered?
Definitely! Just let us know your preferred delivery address and expect your orders to arrive within 3 to 5 days, for Metro Manila areas; and within 5 to 7 days for provincial areas.